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August 9, 2022
As one of the most widely used medical alert systems in the country, Bay Alarm Medical provides life-saving devices for older adults who need protection both at home or on the go. Starting at $24.95 per month, Bay Alarm Medical also costs less than most of the competition.
Pro Tip: Not sure which medical alert system is right for you? TheSeniorList has compiled a helpful guide comparing medical alert systems.
| In-Home System | $24.95 per month |
|---|---|
| Mobile System | $29.95 per month |
| Most Affordable System | $24.95 per month |
| Fall Detection | $10 per month |
| Extra Users | $35 one-time |
| Protection Plan | $5 per month |
With no contracts, hidden fees, or start-up costs, Bay Alarm Medical offers affordable in-home and on-the-go medical alert devices that help older adults feel protected and safe 24/7. Whether you’re looking for a device with GPS capabilities or fall detection, Bay Alarm Medical provides a range of different wearable and in-home options.
Here’s a breakdown of their medical alert systems:
In-Home: This system is intended for seniors who spend a majority of their time at home. It features a base unit and a personal help button that can be worn either around the wrist or the neck. Additionally, the in-home system starts at $24.95 per month and can be paired with fall detection for an extra $10 per month.
GPS Help Button: For active individuals, the GPS help button can keep you safe both in and outside the home. About the size of a car key fob, this system can be worn around the neck or carried around the waist. For a one-time purchase of $99 (along with the monthly fee of $29.95), users can own the system instead of leasing it like other medical alert systems. One of the other perks of this device is that it includes location tracking so loved ones and first responders can find where you are. This device is also compatible with fall detection.
SOS Smartwatch: For users who prefer an alternative to clunky necklaces and traditional medical alert systems, the SOS Smartwatch may be a good option. With a user-friendly touchscreen, individuals can push the help button on their smartwatch and wait to be connected to an operator via two-way communication. This is a great alternative for older adults who don’t like the design and feel of traditional medical alert systems, and would rather use a wearable instead. There’s a one-time equipment fee of $179 (after which you own the smartwatch) and a monthly fee of $29.95.
Pro Tip: The SOS Smartwatch by Bay Alarm Medical has the best advanced professional monitoring features. Read my roundup, Best Smartwatches for Seniors, to learn more.
For 24/7 protection in and away from home, you might want to look into Bay Alarm Medical’s Bundle Packages. Currently, Bay Alarm Medical offers three main bundle packages to choose from starting at $41.95 per month.
When you bundle, you can potentially save up to $119 per year if you decide to combine a mobile and in-home medical alert system. Additionally, for customers that purchase the SOS Smartwatch, you may be able to receive up to an additional $30 off on the device when you include an in-home system.
Did You Know: Regardless of which system you choose, Bay Alarm has some of the best medical alert systems overall.
| System | In-Home Medical Alert | On-The-Go Mobile Devices | In-Home + GPS (Bundle Packages) | In-Home + Smartwatch (Bundle Packages) |
|---|---|---|---|---|
| Monthly Price | $24.95 per month | GPS Help Button: $29.95 per month + $99 one-time fee for GPS device SOS Smartwatch: $29.95 per month + $179 one-time fee for smartwatch |
Starting at $41.95 per month | Starting at $41.95 per month |
| Initial Fees | No | No | No | No |
| For Use | In the home | In and outside the home | In and outside the home | In and outside the home |
| Equipment | In-Home base unit Personal Help Button Wall Buttons |
GPS Help Button SOS Smartwatch |
In-Home Button GPS Device |
In-Home Button SOS Watchband |
| Connection Type | Landline or 4G LTE Cellular | 4G LTE Cellular | Landline or 4G LTE Cellular | Landline or 4G LTE Cellular |
| Fall Detection | $10 per month | $10 per month | $10 per month | $10 per month |
| Caregiver Portal | No | Yes | Yes | Yes |
| Additional Features | 24/7 U.S.-based monitoring Choice of a necklace or wrist button |
24/7 U.S.-based monitoring Location Tracking Caregiver Tracking Auto Fall Detection ($10 per month) |
Free lanyard button or wrist button | Free lanyard button or wrist button |
Bay Alarm Medical provides affordable accessories that range from $8 to $30:
Price: Included with every in-home system; $35 for additional buttons.
FYI: Download the free Bay Alarm Medical Account Manager app on iOS and Android. This app lets you update addresses, review account information, and more.
Making a purchase either through Bay Alarm Medical’s website or over the phone is easy. I prefer purchasing through their website because you can compare all of the unique features of each medical alert system. To purchase a system or learn more about pricing, simply click on the “Pricing” tab on the website and choose the type of service you want: in-home medical alert, on-the-go medical devices, or bundle packages.
After you’ve selected your service, you can choose the type of package plan that you or a loved one prefers, and then click “order now.” From there, you’ll be prompted to go to the checkout page. This is where you can confirm the protection package, choose your in-home connection, as well as other additional add-on features and warranty you’d like to add to your plan. Add-ons include everything from lockboxes, wall buttons, wristbands, and more. Pricing is structured in a tier plan of three packages with no hidden fees: Basic Protection ($24.95 per month), Preferred Protection ($24.95 per month), and Premium Protection ($29.95 per month). When purchasing a protection plan, add-ons range from anywhere between $8 to $30. You can also individually purchase these add-ons through the website’s Accessories category page.
Bay Alarm Medical provides peace of mind in the event your system goes awry. Fortunately, the medical alert base station is protected under Bay Alarm Medical’s warranty if it goes through normal wear and tear or a manufacturing defect. The system, however, is not protected if it’s damaged due to user misuse or other circumstances. Users who wish to have an extended warranty can choose the Premier Protection Plan, which covers the replacement of one unit every year. The warranty also comes with lifetime low battery replacements, but shipping fees are not covered by the warranty.
With a risk-free 30-day trial, users can easily try out the Bay Alarm Medical systems. If for whatever reason you are not satisfied with the system, simply return the system for a full refund (shipping fee not included). The good news is that Bay Alarm Medical systems does not charge a cancellation fee. If you cancel your system after 30 days, you may receive a prorated refund, according to Bay Alarm Medical.
Users can download the My Account Manager app by Bay Alarm Medical for free via the app store or Google Play for iOs and Android devices. This app helps check your order history, manage your Bay Alarm Medical account, and update important account information from the convenience of your smartphone. Additional features will be coming soon, so be sure to check out the free online app help guide for more information. I personally like this app because you can easily update mailing and shipping addresses without calling a Bay Alarm Medical representative. You can also make online payments and keep up with your subscription plan or update billing information. It also has a safe fingerprint and face ID login to keep your information safe and easily accessible.
Bay Alarm Medical provides 24/7 monitoring from one of three monitoring centers located in the U.S. After pressing the help button on your system, you’ll connect to a trained operator in about 45 seconds or less. The operator will then respond with care and urgency. The 24/7 monitoring centers are TMA Five Diamond certified, demonstrating the high level of training and promptness of each operator.
Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need.
As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.
To learn more about Bay Alarm Medical’s systems, check out my full Bay Alarm Review.
No. Bay Alarm Medical systems will work using either a landline or cellular connection, which operates on 4G LTE AT&T networks in your area. If you don’t have a traditional landline, you can choose between Bay Alarm’s in-home cellular or GPS options.
When you have a medical emergency, simply press the help button and wait until assistance is on the way. Within seconds, you’ll be connected to Bay Alarm Medical operators that will keep you calm and track your location. They’ll then inform friends or other preferred contacts and if needed, they will dispatch emergency services to your location.
Yes, Bay Alarm Medical systems use 4G LTE or a landline connection to get you the help you need. Typically, 4G LTE is faster than 3G and allows for faster response times in an emergency.
Yes. You can receive a free month when you encourage a friend to sign up with Bay Alarm Medical. To learn more about the offer, contact 1-877-522-9633.
The in-home medical alert is the most popular system by Bay Alarm Medical, starting at $24.95 per month. It’s available with automatic fall detection and provides 24/7 monitoring in the U.S.
